Developments in synthetic intelligence, coupled with the rise of messaging apps, are fueling the event of chatbots — software program applications that use messaging because the interface by which to hold out any variety of duties.
Chatbots have been hailed as a cellular paradigm shift, the way forward for commerce, and a disruptive power within the customer support business. Companies are foreseeing immense potential and are investing closely on this burgeoning market, which we estimate will attain a valuation of $102.29 billion by 2025.
In “Chatbots 101,” Insider Intelligence breaks down how chatbots work and appears at the way forward for the market.
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