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St John WA warns ambulance delay ‘likely’ for Perth patients calling triple-0 amid ‘extreme demand’


West Australians in want of emergency medical consideration are being warned they might face delayed wait instances after they calli triple-0, because the state’s ambulance supplier struggles beneath “extraordinarily excessive demand”.

St John WA took the unprecedented step of issuing a public alert, warning callers “it’s possible there will likely be a delay” in an ambulance reaching them within the Perth metropolitan space, with 1 / 4 of its fleet ramped as of Monday afternoon.

A press release from the service supplier stated its precedence was to supply care to these requiring life-saving help.

“At current, about 25 per cent of the St John fleet in metropolitan Perth is ramped, and the State Operations Centre is constant to obtain name volumes of greater than 40 calls per hour,” it stated.

“Messaging of this nature is frequent for ambulance companies over east.”

File image of St John Ambulances.
File picture of St John Ambulances. Credit score: AAP

The general public messaging shared to St John WA’s social media profiles says the service is “experiencing extraordinarily excessive demand for ambulances in metropolitan Perth”.

“It’s possible there will likely be a delay in an ambulance reaching you,” it states.

Lower than 70 per cent of precedence one emergency call-outs on Sunday have been responded to inside quarter-hour, nicely under St John’s 90 per cent goal.

It has failed to succeed in its precedence response time goal in current months, with August 2020 marking the final time 90 per cent mark was achieved.

The service solely reached 72.1 per cent in April, 70.2 per cent in March, 77.7 in February and 80.8 in January.

Members of the general public have been inspired to solely name triple-0 for life-saving emergencies and to utilise neighborhood choices for non-urgent care, together with:

  • Healthdirect on 1800 022 222
  • Native GPs or Pressing Care centres
  • COVID-19 help on 13COVID



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